Privacy Policy

This Privacy Policy explains how Shandong Qilu Paints Co., Ltd. and the Qilu Paints international business team handle information submitted through qilupaints.com, including contact forms, project inquiry forms, the website chat assistant, email links, and normal website browsing.

This policy applies to the public international website. Separate commercial contracts, distributor agreements, samples, tenders, or technical service arrangements may contain additional privacy or confidentiality terms.

Contact and business inquiry details, such as name, email address, company, country or market, buyer type, message content, product interest, project requirements, estimated quantity, technical standards, and requested documents.

Chat assistant and inquiry details, such as messages, requirement summaries, selected language, page context, consent records, and any contact details you choose to submit through the assistant.

Website and attribution data, such as page URL, landing page, referrer, UTM campaign parameters, advertising click identifiers, device and browser information, approximate location inferred from network data, and analytics events.

We use the information to respond to inquiries, qualify coating requirements, prepare quotations or document requests, route messages to the appropriate sales or technical team, improve the website and assistant experience, measure marketing performance, prevent abuse, and maintain business records.

We do not sell personal information. We use marketing or advertising attribution data to understand which visits and campaigns generated inquiries, and to improve the relevance of our commercial follow-up.

The website may use cookies, local storage, session storage, analytics scripts, and advertising parameters to remember chat sessions, language preferences, inquiry attribution, and website performance data.

The site currently includes Google tag measurement and Vercel Analytics. These services may process technical usage data according to their own privacy and security terms.

We may share information with employees, affiliates, distributors, logistics or documentation partners, and service providers when needed to answer an inquiry, support a project, operate the website, analyze traffic, host forms, or maintain customer records.

Service providers are expected to process information only for the services they provide to us. We may also disclose information when required by law, regulation, legal process, or to protect the rights, safety, or security of Qilu Paints, customers, or the public.

Qilu Paints is based in China and serves international customers. Information submitted through the website may be processed in China and in other countries where our service providers, hosting providers, analytics providers, or business partners operate.

By submitting an inquiry, you understand that your information may be transferred and processed outside your country or region, subject to applicable law.

We keep inquiry and business records for as long as needed to respond, support ongoing business, comply with legal or accounting obligations, resolve disputes, maintain technical records, and improve our services.

We use reasonable administrative, technical, and organizational safeguards to protect information. No website, transmission method, or storage system can be guaranteed to be completely secure.

You may choose not to submit a form or chat inquiry, and you may contact us directly by email instead. Browser settings can usually block or delete cookies and local storage, although some website functions may work less smoothly.

Depending on your location, you may have rights to request access, correction, deletion, restriction, objection, portability, or withdrawal of consent. We will review requests according to applicable law and the information reasonably available to us.

This website is intended for business and technical audiences. It is not directed to children, and we do not knowingly collect information from children.

We may update this Privacy Policy from time to time. The updated date at the top of this page shows when the current version took effect.

For privacy questions, correction requests, or other inquiries about this policy, contact the Qilu Paints international business office at sales@qilupaints.com.

Mailing address: No.1 Yansi Industrial Zone, Liaocheng, Shandong Province, China.